Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
What You’ll do
- Data Analysis & Reporting: Analyze large datasets from Amex GBT booking systems, and operational workflows
- Create comprehensive reports and dashboards for business customers and management
- Develop benchmarks and metrics to monitor system performance and operational efficiency
- Generate ad-hoc analysis to support business decisions and process improvements
- Database Management & Optimization: Design and optimize complex SQL queries in PostgreSQL for data extraction and analysis
- Maintain data quality and integrity across multiple data sources and systems
- Create and manage data pipelines for automated reporting and analysis
- Perform database performance tuning and query optimization
- Support data migration and integration projects
- AWS Cloud Analytics:
- Apply AWS services for data processing, storage, and analytics (S3, Redshift, Athena, QuickSight)
- Implement cloud-based data solutions and automated reporting workflows
- Manage data warehousing solutions and ETL processes in AWS environment
- Monitor and optimize cloud resource usage and costs
- Application Support: Provide analytical support for AMOS application and resolve data-related issues
- Solve data discrepancies and inconsistencies in reporting systems
- Support application testing and validation of data accuracy
- Collaborate with development teams on data requirements and system enhancements
- Document data processes, procedures, and analytical methodologies
What We're looking for
- Bachelor’s degree in Technology with minimum 5 years of experience as a Data Analyst or similar analytical role
- Expert-level proficiency in PostgreSQL including complex query writing, stored procedures, and performance optimization
- Good experience with AWS services for data analytics (S3, Redshift, Athena, QuickSight, Glue, Lambda)
- Confirmed experience in application support and data solve
- Advanced SQL skills with ability to work with large, complex datasets
- Proficiency in data visualization tools (Tableau, Power BI, or AWS QuickSight)
- Strong analytical and problem-solving skills with attention to detail
- Experience with statistical analysis and data modeling techniques
- Experience in travel industry, TMC operations, or expense management analytics • Knowledge of additional AWS services (EMR, Kinesis, CloudWatch, RDS)
- Programming skills in Python, R, or similar analytical languages
- Experience with ETL tools and data pipeline development
- Understanding of data warehousing concepts and dimensional modeling
- Knowledge of business intelligence and reporting guidelines
- Familiarity with machine learning and predictive analytics
- Experience with version control systems (Git) and collaborative development
- Technical Environment: PostgreSQL, Amazon Redshift, Amazon S3 , AWS Analytics Services: Athena, QuickSight, Glue, EMR
- Data Visualization: Tableau, Power BI, AWS QuickSight • Programming: SQL, Python, R (preferred)
- Cloud Platforms: AWS ecosystem • Version Control: Git, GitLab/GitHub
- Strong business acumen with ability to translate data into actionable insights
- Good communication skills for presenting findings to technical and non-technical customers
- Project management skills with ability to handle multiple analytical requests
- Customer service approach with focus on supporting business operations
- Collaborative approach to working with multi-functional teams
- Continuous learning attitude and adaptability to new analytical tools
- Must be willing and able to work in 2nd shifts (3:00 PM IST to 12:00 AM IST) and occasional weekends as required.
- The candidate must be willing to work in App Support project .
- Must be willing to work from Bangalore office location minimum 3 days in a week.
Location
Bangalore, India
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
- Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
- Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
- Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
- We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
- And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.
What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!