About the Role
This is a full-stack engineering role embedded across the product and AI teams at an early-stage B2B AI customer support SaaS company. You will own end-to-end features, shape AI-powered capabilities, and help scale the architectures that drive intelligent support agents. It is a high-impact position where your work directly pushes the boundaries of what current-generation AI systems can do for real users.
What You'll Do
- Design and implement full-stack product features from concept through production.
- Build and enhance AI features, including data pipelines and model integrations.
- Collaborate with the team to plan, design, and launch new product capabilities.
- Help make internal workflows AI-native by integrating AI tooling into everyday processes.
What We're Looking For
- 1 to 4 years of experience in backend or AI engineering; strong new-grad candidates are welcome.
- Proven track record shipping backend systems or AI features to production.
- Hands-on experience integrating with OpenAI models and prompt engineering.
- Experience designing end-to-end architectures and building AI-powered data or model pipelines.
- Proficiency with Next.js, React, and TypeScript for full-stack development.
- Familiarity with PostgreSQL and/or Firestore (GCP) for data storage.
- Experience deploying and operating applications with Docker and Kubernetes.
- Active user of AI coding agents such as Codex, Claude Code, or Cursor, with concrete ideas or learnings on how to improve AI coding agent setups.
- Personal hobby projects involving LLMs or related AI topics, showing genuine curiosity in the space.
- Background at companies in enterprise software, customer support tooling, or AI SaaS is a strong plus.
Location
On-site, 5 days per week in Munich, Bavaria, Germany. Visa sponsorship is available.