About the Team The TikTok LIVE Ecosystem team's mission is to create a sustainable livestream ecosystem. We strive to ensure our users and creators a high quality experience on the platform. This role will be based in Los Angeles, CA.
Responsibilities
- Conduct deep-dive content and ecosystem analysis, delivering actionable insights that shape strategies across ecosystem health, scaled enforcement, and creator experience.
- Build and manage end-to-end quality analysis and reporting pipelines across full moderation workflows.
- Apply LLM and advanced analytical tools to investigate complex cases, perform root cause analysis, validate model reasoning, and support policy research.
- Identify emerging ecosystem risks, systemic gaps, and inconsistencies in policy understanding and enforcement.
- Lead cross-team and vendor calibration on policy interpretation, moderation standards, and quality benchmarks.
- Drive small-to-mid scale initiatives to improve ecosystem outcomes and operational quality.
Minimum Qualifications
- BA/BS degree or equivalent practical experience.
- Strong analytical mindset: ability to connect case-level signals to ecosystem-level trends and turn insights into action.
- Data fluency (Excel / Sheets / basic visualization) and structured problem-solving skills for incident investigation and root cause analysis.
- Deep knowledge of content and monetization ecosystems, plus mastery of policy frameworks and enforcement logic.
- Experience designing moderation quality assessment and calibration mechanisms, with ability to spot systemic policy gaps.
Preferred Qualifications:
- Hands-on experience using LLM and analytical methods for policy analysis, model validation, and operational optimization.
- Strong cross-functional collaboration and standard-setting skills to drive consistency across internal and vendor teams.