Associate Engineer Cloud - AWS

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.

At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.

We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.

We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.

As an Associate Cloud Engineer (AWS), you will support the design, deployment, monitoring, and optimization of cloud infrastructure for our clients. You will work closely with senior engineers to automate cloud operations, enhance security, ensure cost efficiency, and maintain high availability across AWS environments. The ideal candidate will have hands-on experience with AWS cloud services, Infrastructure-as-Code tools, and scripting, along with a solid understanding of cloud operations, monitoring, and troubleshooting.

Why AHEAD:

Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.

We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.

India Employment Benefits include:
Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
Paid time off and company holidays, along with additional leave benefits as per policy
Flexible work arrangements, supporting work-life balance
Learning and development opportunities to support continuous growth and upskilling
Employee wellness initiatives and programs focused on physical and mental well-being
Retirement and statutory benefits in line with India regulations
Inclusive and people-first culture, with a strong focus on collaboration and ownership

Roles & Responsibilities:
• Provide day-to-day support, administration, and monitoring of clients' AWS cloud infrastructure.

• Participate in weekly status calls with clients to review open issues, planned changes, and improvement recommendations.

• Assist in designing and developing automation solutions for monitoring, scaling, and managing cloud workloads.

• Configure and tune AWS-native and third-party tools focused on cost optimization, security, and compliance.

• Prepare and present monthly operational and performance reports for client environments.

• Troubleshoot issues related to compute, storage, networking, IAM, and deployments in AWS.

• Support incident, problem, and change management processes using internal service management tools.

• Ensure cloud infrastructures follow best practices for reliability, scalability, and efficiency.

Qualification:
• Bachelor's degree in computer science, Information Technology, Engineering, or related field.

• 3–5 years of hands-on experience in AWS cloud operations or cloud engineering.

• Strong understanding of AWS services such as:

• EC2, S3, RDS, VPC, IAM, CloudWatch, Lambda, CloudTrail, CloudFormation, ECS/EKS.

• Experience designing or maintaining IaC templates using Terraform or AWS CloudFormation.

• Experience with Linux/Unix and Windows system administration.

• Proficiency in at least one scripting language: Python, Bash, or PowerShell.

• Familiarity with monitoring, cost management, and security tools (e.g., AWS Cost Explorer, Trusted Advisor, Cloud Health, Prisma, Dome9).

• Experience with ticketing tools and Incident/Change Management processes.