Axos Bank
Target Range:
$25.00/Hr. - $30.00/Hr.
Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education.
Eligible for an Annual Discretionary Cash Bonus Target: 12.5%
Eligible for an Annual Discretionary Restricted Stock Units Bonus Target: 12.5%
These discretionary target bonuses may be awarded semi-annually based upon your achievement of performance goals and targets.
About This Job
The Jr. Commercial Quality Control & AI Automation Associate is an entry-level member of the Commercial Quality Control (CQC) team, executing first-line quality control reviews across Commercial Lending credit and operations programs while building hands-on skill with the team's AI-assisted and automated review tooling.
This role is a development seat within CQC's broader AI automation track. Alongside standard review execution, the associate supports the VP Commercial Quality Control and CQC leadership in testing, documenting, and maintaining automated and AI-assisted review workflows built in approved tooling (Claude, Claude Skills, Claude Code, and n8n), growing into greater automation ownership as skills develop.
Responsibilities:
- Execute assigned first-line QC reviews against established program checklists and criteria, recording outcomes and observations in the applicable system of record
- Support business process analysis on assigned commercial lending review programs, documenting current-state steps, inputs, and decision points to inform automation and AI-augmentation design
- Assist in building, testing, and validating automated and AI-assisted review workflows using approved tooling (Claude, Claude Skills, Claude Code, n8n) under the direction of senior CQC associates
- Help translate manual review checklists and program criteria into structured, reproducible review logic, preserving the observation criteria defined at the program level
- Validate automated and AI-assisted workflows against representative sample cases before they go live, and document validation results
- Maintain accurate technical and process documentation for the reviews, checklists, and automations the team operates
- Flag quality issues, exceptions, or process gaps identified during review execution to the appropriate senior associate or team lead
- Support findings and issue-tracking administration as assigned
- Complete required training curricula for assigned CQC review programs and actively build proficiency with the team's AI and automation tooling
- Take on ad hoc administrative and project support tasks for the CQC team as assigned
Qualifications:
- Bachelor’s degree required with 0-2+ years of experience in quality control, quality assurance, audit, operations, business analysis, or a related analytical field; internships, co-ops, and relevant academic projects considered
- Strong attention to detail, analytical thinking, and ability to apply structured review criteria consistently
- Proficient written communication, documentation, and organizational skills, with the ability to manage multiple priorities independently
- Comfortable learning and using AI tools, including basic prompt development and GenAI technologies
- Exposure to technical disciplines such as computer science, information systems, data analytics, finance, or business technology
- Familiarity with scripting, programming, or low-code/no-code automation tools such as Python, SQL, VBA, Power Automate, or similar platforms
- Exposure to commercial lending, banking operations, or other regulated financial services environments preferred
Axos Employee Benefits May Include:
- Medical, Dental, Vision, and Life Insurance
- Paid Sick Leave, 3 weeks’ Vacation, and Holidays (about 11 a year)
- HSA or FSA account and other voluntary benefits
- 401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan
- Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading
About Axos
Born digital-first, Axos delivers financial tools and services that allow individuals, small businesses, and companies to access and manage their money how, when, and where they want. We’re a diverse team of dynamic, insightful, and independent innovators who are excited to provide technology-driven solutions that offer unbeatable value to our customers.
Axos Financial is our holding company and is publicly traded on the New York Stock Exchange under the symbol "AX" (NYSE: AX).
Learn more about working at Axos
Pre-Employment Background Check and Drug Test:
All offers are contingent upon the candidate successfully passing a credit check, criminal background check, and pre-employment drug screening, which includes screening for marijuana. Axos Bank is a federally regulated banking institution. At the federal level, marijuana is an illegal schedule 1 drug; therefore, we will not employ any person who tests positive for marijuana, regardless of state legalization.
Equal Employment Opportunity:
Axos is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state, and local laws.
Job Functions and Work Environment:
While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc.
The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
E-Verify and Right to Work Notices
Axos participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States. The E-Verify program is an internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.