About this role
At BlackRock, technology is the foundation of our business. As an ASO, DevOps & Application Support, you will lead the reliability, automation, and production stability of mission‑critical enterprise-scale software.
This role is ideal for engineers who like to innovate and solve complex challenges while fostering a culture of excellence and continuous improvement.
About Post Trade Accounting (PTA) A major strategic area within Aladdin and one of BlackRock’s largest engineering investments. Responsible for the systems that ensure accurate, scalable, and efficient accounting across global operations. Expanding into data analytics and pipeline initiatives using Snowflake, Redis, and distributed event streaming and messaging platforms to manage high-volume, real-time data. Collaborates closely with Product, Operations, and other Engineering teams to deliver business-critical capabilities. Agile and collaborative environment that values technical depth, quality, and innovation.
Key Responsibilities Implement and refine dashboards, monitoring, alerting, and observability using metrics collection, Grafana, Splunk, and standardized telemetry instrumentation and data export frameworks. Ensure production readiness through capacity planning, change reviews, and disaster‑recovery exercises. Drive long‑term remediation by translating operational learnings into engineering backlog priorities. Influence service design toward operability, observability, and supportability. Work closely with L1/L2/L3 support teams to define escalation paths, SLAs, and handover processes. Design and promote agentic automation solutions to reduce repetitive manual tasks across DevOps and Application Support workflows. Champion a shift from reactive support toward proactive, intelligent operations. Bridge gaps between Engineering and Operations through shared technical context.
Qualifications / Competencies B.S./M.S. in Computer Science, Engineering, or related discipline. 3+ years of professional experience across DevOps, SRE, Product Engineering and/or Production Support roles. Strong hands‑on experience with observability and monitoring stacks. Exposure to AI‑assisted tooling for operations, automation, or observability. Solid understanding of distributed systems and event‑driven architectures. Excellent communication skills and ability to influence engineering and operations teams. Experience with Sybase, SQL Server, Snowflake, highly available distributed NoSQL data storage platforms, Redis, and distributed event streaming and messaging platforms is a plus.
Nice to Have
Experience with service resiliency patterns or multi‑region deployments Experience with Enterprise-grade container orchestration platform supporting declarative infrastructure and horizontal scaling, Open Container Initiative (OCI) container image packaging and runtime, or cloud-native environments (AWS/GCP). Familiarity with financial systems, accounting, or investment technology. Strong knowledge of Java and Spring-based services, and enterprise integration patterns.
Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our hybrid work model
BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
Guidance on AI use for candidates
At BlackRock, AI has long been part of how we work – enhancing decision-making, improving operations, and helping us deliver better outcomes for clients. We encourage candidates to use AI thoughtfully to learn, prepare, and work more effectively; but during our interview process, we want to focus on getting to know you through your own experiences, thinking, and judgment. To support you, we’ve provided guidance on when and how to use AI during our hiring process so you can approach each step with confidence and showcase your best self.
About BlackRock
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
To learn more about BlackRock, please visit Careers.BlackRock.com. We also encourage you to get to know us on LinkedIn, Instagram, YouTube, X, and TikTok.
BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.