š Location: 100% Remote (Philippines-based)
ā° Schedule: Full-time, 40 hours/week, UK business hours (GMT)
š¼ Role Type: Independent Contractor (May initially be short-term in nature, with the possibility to extend based on client needs and performance)
šø Rate: Approximately ā±400 per hour (depending on experience)
In this role you will:
- Support the Customer Success team with data gathering, organization, and quality checks across customer accounts.
- Liaise with customers and their partners/vendors on questions related to data completeness or accuracy.
- Help analyze data sets to support the CS team's work ā this may include Proof of Concept support, customer simulations, or other data needs that come up
- Support customers in hitting their success plans and integration timelines by owning data-related tasks assigned to you
- Build product knowledge of customer onboarding and the platform over time
- Share customer and market insights back to the product and engineering teams
- Support various administrative tasks to help the team run smoothly
- Help identify ways to make existing workflows more efficient
About you:
- Legally eligible to work in the Philippines.
- Fluent in verbal and written English.
- As an independent contractor, you must have your own laptop / computer and secure, high speed internet access.
- University Degree in a relevant field: Computer Science, Statistics, Mathematics, Data Science (or similar).
- Comfortable working with data ā strong Excel skills, and an analytical mindset for spotting patterns and cleaning up messy data sets
- Some exposure to data cleansing and data governance practices is a plus
Additional information:
- Recent university graduates welcome!