Position Summary:
Community Care Plan (CCP) is proud to offer an internship program that will prepare students for the workforce. This is a great internship opportunity to get professional hands-on experience in working with the Population Health and Concierge Care Coordination Department. The Intern will directly assist the department leadership with a wide range of projects/ tasks related to healthcare data analysis, reporting, performance measurement, and population health/care management operations.
The ideal candidate is highly motivated, striving for excellence and looking for real world experiences. This position is up to 29 hours per week for a ten-week period. The first two (2) days of the internship involve on-site training in organizational principles, compliance, departmental functions, computer systems & business processes. This internship is designed to be both educational and practical. In this position, the intern will learn how to take skills they may have acquired in school related to their particular areas of interest, and apply them in a professional setting. They will gain a better understanding of the role that Population Health/Concierge Care Coordination can play in corporate setting, and be better prepared to work in the arena of health analytics, population health, health informatics, business analytics, managed care, or within the healthcare sector. The candidate will also have opportunities to network with Business Intelligence, Medical Economics, Information Technology, Quality, and other operational departments. The intern will work with confidential and proprietary information that requires a signed Confidentiality Agreement upon hire.
Qualifications:
- Current enrollment in an undergraduate or graduate degree program with an interest and aptitude to work in Public Health, Population Health, Data Analytics, Data Management, Health Informatics, or a related field.
- Coursework or academic experience in data analysis, statistics, research methods, data management, or other quantitative disciplines preferred.
- Working knowledge of Microsoft Excel and PowerPoint.
- Exposure to data analytics or visualization tools such as SQL, Power BI, Tableau, or similar tools through coursework, academic projects, or prior experience preferred.
- Interest in gaining experience within healthcare, managed care, Case Management, Disease Management, or Population Health.
- Ability to work independently with appropriate guidance and collaborate effectively within a team environment.
Essential Duties and Responsibilities:
- Assist with the collection, organization, validation, and analysis of population health and operational data to ensure information is accurate, complete, and useful for decision-making.
- Analyze healthcare and population health data to identify trends, patterns, relationships, engagement, utilization, outcomes, and opportunities to improve member and program performance.
- Assist with data quality and validation activities, including reviewing data for completeness and accuracy, identifying discrepancies, and assisting with reconciliation of data from multiple sources.
- Support analysis of C3 Case and Disease Management programs performance to help evaluate program reach, effectiveness, and opportunities for improvement.
- Develop data visualizations and analytical summaries that clearly communicate and present findings and trends related to healthcare utilization and outcomes of population health indicators.
- Participate in analytical projects and collaborate with Population Health leadership and cross-functional partners to identify opportunities to improve member outcomes, operational efficiency, and population health strategies.
This job description in no way states or implies that these are the only duties performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management.
Core Competencies:
- Analytical Thinking – Demonstrates curiosity and the ability to review information, identify patterns, and draw meaningful conclusions.
- Attention to Detail – Demonstrates accuracy and thoroughness when working with data and completing assigned tasks.
- Learning Agility – Demonstrates willingness and ability to learn new concepts, tools, systems, and healthcare terminology.
- Collaboration – Works effectively with team members and cross-functional partners and is receptive to guidance and feedback.
- Communication – Communicates clearly and professionally and is able to summarize information and findings in an understandable manner.
- Organization & Accountability – Manages assigned responsibilities, follows through on tasks, and meets established timelines.
- Problem Solving – Approaches questions thoughtfully and uses available information and resources to identify potential solutions.
- Confidentiality & Professionalism – Demonstrates appropriate judgment and maintains confidentiality when working with sensitive healthcare and business information.
Skills and Abilities:
- Basic analytical, critical-thinking, and problem-solving skills.
- Attention to detail and commitment to accuracy when working with data.
- Ability to organize and review data and identify basic trends or patterns.
- Basic understanding of data analysis, statistics, or research concepts.
- Working knowledge of Microsoft Office applications, including Excel, Word, and PowerPoint.
- Ability to create basic charts, graphs, and data visualizations.
- Ability to summarize information and analytical findings clearly.
- Effective written and verbal communication skills.
- Good organizational and time-management skills.
- Ability and willingness to learn new analytical tools, healthcare concepts, data systems, and methodologies.
- Ability to follow instructions, ask questions, and seek guidance when appropriate.
- Ability to work independently on assigned tasks with appropriate guidance and collaboratively within a team environment.
- Ability to receive and incorporate feedback.
- Ability to maintain confidentiality and appropriately handle sensitive healthcare and business information.
Intern Work Schedule:
Community Care Plan is currently following a hybrid work schedule. The company reserves the right to change the work schedules based on the company needs. The internship program allows for you to work a maximum of 29 hours per week. The program is scheduled to last 8 to 10 weeks.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. A reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands, reach with hands and arms, and talk or hear. The employee is frequently required to stand, walk, and sit. The employee may occasionally be required to stoop, kneel, crouch or crawl. The employee may occasionally lift and/or move up to 15 pounds.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. The environment includes work inside/outside the office, travel to other offices, as well as domestic travel. A reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
We are an equal opportunity employer who recruits, employs, trains, compensates and promotes regardless of age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We are committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion.
Background Screening Notice:
In compliance with Florida law, candidates selected for this position must complete a Level 2 background screening through the Florida Care Provider Background Screening Clearinghouse.
The Clearinghouse is a statewide system managed by the Agency for Health Care Administration (AHCA) and is designed to help protect children, seniors, and other vulnerable populations while streamlining the screening process for employers and applicants.
Additional information is available at: 🔗 https://info.flclearinghouse.com