Industry/Sector
Insurance
Specialism
Microsoft
Management Level
Associate
Job Description & Summary
The Opportunity
Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.
As a D365 CE Developer - Experienced Associate, you will specialize in analyzing client requirements, implementing CRM software solutions, and providing training and support for seamless integration and utilization of Microsoft CRM applications. Within our Technology Consulting practice, you will help clients optimize operational efficiency and achieve their strategic objectives. As an Associate, you will focus on learning and contributing to client engagement and projects while developing your skills and knowledge to deliver quality work. You will be exposed to clients to learn how to build meaningful connections, manage and inspire others, and grow your personal brand by deepening your technical knowledge of firm services and technology resources.
In this role at PwC Acceleration Center India, you will take ownership and consistently deliver work that drives value for our clients and success as a team. You will navigate through the firm, building a brand for yourself and opening doors to more opportunities. You will be expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow, embracing increased ambiguity and using these moments as opportunities to develop your skills further.
Responsibilities
- Analyzing client requirements to design and implement Microsoft Dynamics CRM solutions
- Collaborating with clients to optimize operational efficiency through CRM software integration
- Providing training and support to validate seamless utilization of Microsoft CRM applications
- Engaging in business process analysis to enhance CRM project management and execution
- Utilizing Microsoft Dynamics 365 and Power Apps to develop customized CRM configurations
- Conducting customer journey analysis to improve client engagement strategies
- Managing data effectively to support CRM analytics and reporting
- Applying intellectual curiosity to adapt and learn in a fast-paced consulting environment
- Gathering information from diverse sources to discern patterns and inform CRM solutions
- Building commercial awareness to align CRM implementations with client strategic objectives
What You Must Have
- At least a Bachelor's degree
- At least 1 years of experience
- Oral and written proficiency in English required
What Sets You Apart
- Specializing in Microsoft Dynamics CRM architecture and integration
- Utilizing Microsoft Power Apps for enhanced CRM solutions
- Demonstrating proficiency in CRM project management and implementations
- Engaging in business process analysis to optimize CRM systems
- Applying CRM analytics to drive data-informed decisions
- Excelling in customer journey analysis for improved client experiences
- Developing skills in user training and operational efficiency
Travel Requirements
Not Specified
Job Posting End Date