Supports pre- and post-deployment activities related to data pipelines and product integrations, including manual data ingestion. This role focuses on assisting with the maintenance and troubleshooting of diverse data stack tools.
Accountabilities:
- Assist in client-facing technical support relating to data ingestion and data configurations.
- Assist in monitoring and maintaining data pipelines, including those built with tools like Matillion and other orchestration frameworks.
- Manage and troubleshoot pre-written scripts, including PHP or similar languages, that load data into a Postgres database.
- Troubleshoot and resolve data integration issues across internal systems, ensuring data accuracy and pipeline stability.
- Document standard procedures, pipeline behaviors, and recurring technical issues.
- Collaborate with fellow data engineers, Support, and product teams to ensure smooth deployment and post-deployment operations.
- Escalate complex technical challenges to senior team members as needed.
Qualifications:
- Bachelor's degree holder.
- Familiarity with SQL or similar data transformation tools.
- Experience with python.
- Experience with data orchestration tools like Matillion, with awareness of other frameworks such as Airflow or Prefect.
- Strong problem-solving and collaboration skills.
- Eagerness to learn and grow in a fast-moving, research-informed environment.
- Experience in a client-facing role assisting enterprise users.
- Familiarity with PHP.
- Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives
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