Supports pre- and post-deployment activities related to data pipelines and product integrations, including manual data ingestion. This role focuses on assisting with the maintenance and troubleshooting of diverse data stack tools.
Accountabilities:
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Assist in client-facing technical support relating to data ingestion and data configurations.
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Assist in monitoring and maintaining data pipelines, including those built with tools like Matillion and other orchestration frameworks.
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Manage and troubleshoot pre-written scripts, including PHP or similar languages, that load data into a Postgres database.
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Troubleshoot and resolve data integration issues across internal systems, ensuring data accuracy and pipeline stability.
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Document standard procedures, pipeline behaviors, and recurring technical issues.
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Collaborate with fellow data engineers, Support, and product teams to ensure smooth deployment and post-deployment operations.
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Escalate complex technical challenges to senior team members as needed.
Qualifications:
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Bachelor's degree holder.
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Familiarity with SQL or similar data transformation tools.
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Experience with python.
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Experience with data orchestration tools like Matillion, with awareness of other frameworks such as Airflow or Prefect.
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Strong problem-solving and collaboration skills.
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Eagerness to learn and grow in a fast-moving, research-informed environment.
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Experience in a client-facing role assisting enterprise users.
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Familiarity with PHP.
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Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives
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