Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.
Hiring for Various Locations in Southern U.S.
Fighting cancer calls for big ideas.
We envision a world without fear of cancer. Achieving this vision takes dedication and commitment from all of us, every single day. That's why we celebrate and value the distinctly beautiful and intersectional identities of each of our employees. We are a mirror of our patient-base, which allows us to innovate. Big ideas come from everywhere, and the best ideas are fostered by our unique individual experiences. At Varian, we encourage you to bring your whole self to work and believe your bold and authentic perspective will help to power more victories over cancer.
Summary:
Perform highly visible on-site and remote software installations and upgrades of all Varian Software products, which includes troubleshooting and diagnosis as needed.
Your Role:
- Works with physical and virtual environments, operating systems, databases and other software and networking technologies
- Reviews scope of work for assigned tasks to ensure all hardware and software components are available
- Reviews customer IT infrastructure and project plans to ensure they meet documented installation requirements
- Completes all necessary task documentation to meet Varian's Quality processes and procedures.
- Maintains customer system inventories using Site Equipment Configuration documentation or equivalent.
- Keeps current on Varian products and technologies through both internal and external training and certification.
- Creates and maintains an account with VCS (Vendor Credentialing System).
- Teams with project management, local service and hardware installation teams to provide World Class Customer Service.
- Performs upgrades and new installations as well as team leader duties on small to medium scale software projects.
- Inputs detailed records of installation and upgrade work performed into company information systems to ensure accurate updated customer installation information is available to other VMS functions.
- Maintains a high degree of professionalism and safety according to VMS guidelines and customer regulations in order to perform activities under the safest working conditions.
- Reports by means of FSR's, time sheets, expense reports, etc. regularly and in a timely fashion to ensure that accurate company statistical data on customer-oriented activities
- Completes all required installation documentation that pertains to the job being completed and update all requested and/or required data for tracking purposes as per the applicable Varian's Quality processes and procedures.
- Uses prescribed problem-resolution escalation procedures and request technical assistance when necessary, in a timely manner.
- Attends planning calls and provide technical input as needed.
- Advises customers on where to find Customer Technical Bulletins, Release Notes and related product information and why these documents are important.
- Advise less experienced Installation Representatives in technical matters
Your Expertise:
- Associate Degree/Technical Degree or equivalent experience 1-3 years of directly related and transferrable experience
- Proficient in Server & Workstation Microsoft Environments
- Proficient in Networks & Network techniques
- Functional knowledge of Citrix and VMWare technologies
- Excelle****nt Communication skills
- Customer focused
- Proficient in English language (spoken & written)
- Familiar with business tools such as SharePoint and time reporting systems.
- Ability to travel domestically as needed
- Ability to work as needed to provide installs on weekends, days, evenings, on call – 10% Differential; Schedules provided upfront
**Company Vehicle Provided - Can be used for Personal Use:**This role is governed by our Fleet Safety Policy. To be eligible for employment, applicants must hold a valid driver’s license in the state they reside and may not have any prior DUI/DWI convictions or pending DUI/DWI charges or other serious moving violations (unless such a restriction is prohibited by state/local law).
The base pay range for this position is:
58,240 - $80,080 plus Differential/Overtime
Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate. Role also has a differential, provides OT opportunities and a robust benefit package.
Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.
How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
To find out more about Siemens Healthineers businesses, please visit our company page here.
Equal Employment Opportunity Statement: Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
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Export Control: “A successful candidate must be able to work with controlled technology in accordance with US export control law.” “It is Siemens Healthineers’ policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.”
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