Associate Software Asset Management Analyst

As an Associate Software Asset Management (SAM) Analyst at TD SYNNEX, you will play a pivotal role in ensuring global software license compliance, optimizing costs, and supporting our IT and business teams with actionable insights. You'll manage our SAM tools and licensing database, produce compliance dashboards, and lead initiatives that drive continuous process improvements. This is an exceptional opportunity for someone with a technical mindset and a passion for process excellence to grow their career in a fast-paced, global environment.

What You'll Do

• License Compliance & Optimization (30%)

• Administer and maintain our SAM tool and licensing database.

• Collect proof of entitlements, review licensing terms, and upload agreements to ensure an accurate, up-to-date software inventory.

• Analyze usage metrics, identify licensing variances, and recommend cost-saving optimization strategies.

• Request Analysis & Stakeholder Engagement (40%)

• Serve as the primary interface for software requests, reviewing submissions against compliance standards and business requirements.

• Challenge justifications when needed and propose alternative solutions that balance user needs with licensing guidelines.

• Advise global IT and business partners on software usage rights, helping them understand terms and avoid non-compliant installations.

• Global Compliance Monitoring (20%)

• Partner with IT and business communities worldwide to gather software deployment data and monitor subscription counts.

• Coordinate cleanup efforts for redundant or unauthorized installations and escalate breaches promptly.

• Continuous Improvement & Reporting (10%)

• Develop and maintain dashboards and compliance reports for IT leadership and business stakeholders.

• Identify process gaps, implement best-practice workflows, and drive ongoing enhancements to our SAM framework.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
• Fluency in English and Spanish, both written and verbal.
• Strong analytical skills with attention to detail and accuracy in data management.
• Excellent communication and interpersonal skills; able to build relationships across multicultural teams.
• Proficiency in Microsoft Office and the ability to learn new SAM and IT asset management tools quickly.
• Comfortable working under deadlines, managing multiple priorities, and maintaining confidentiality.

Preferred
• Master's degree or postgraduate certification in IT Asset Management, Software Licensing, or related field.
• Experience with leading SAM platforms (e.g., Flexera, Snow, ServiceNow).
• Familiarity with software licensing models (perpetual, subscription, SaaS) and vendor contract nuances.
• Basic understanding of IT asset lifecycle and procurement processes.

What We Offer
• Competitive salary and comprehensive benefits package
• Professional development programs and career-growth pathways
• Flexible hybrid and remote work options
• Global team culture that values diversity, equity, and inclusion
• Opportunities to lead high-impact projects and shape SAM best practices

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don't meet every single requirement? Apply anyway.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!

We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.

TD SYNNEX is an E-Verify company