Software Engineer I

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!

Join our Integrations Squad

We are growing our engineering teams at Trustpilot and are looking to invite Fullstack Software Engineers to join our B2B Integrations Squad!

About the Team and Mission

The Integrations Squad's mission is to ensure the reliability and evolution of our ecosystem, empowering businesses of all sizes to seamlessly incorporate Trustpilot into their customer feedback workflows and tools. We aim to provide highly reliable and user-friendly integrations for popular platforms, including Shopify, HubSpot, Salesforce, and Meta. By joining this squad, you'll tackle the challenge of overseeing the health of 20+ distinct integrations, navigating diverse software platforms and coding languages to provide a seamless experience for our users.

You will join a cross-functional team with full ownership of our products and codebase, where you will take part in every step of the development process, from ideation to maintenance. A place where you can grow as an individual, while also having an influence on the direction of projects and technological choices.

What You'll Be Doing:

• Cross-Functional Collaboration: Work in a cross-functional full ownership team alongside Product, Design, and Data teams where you will take part in every step of the process of building—from ideation and design to architecture, code, deployment, and maintenance.

• Feature Delivery & Stability: Help with the planning, implementation, and release of new features and internal tools with a focus on stability and reducing the "Mean Time to Resolve."

• Troubleshooting: Troubleshoot existing software across various platforms, resolving bugs across the stack.

• Knowledge Sharing: Collaborate in design discussions and decision-making during development, helping to create robust documentation to improve team resilience and future development speed.

• Technical Contributions: Actively participate in technical discussions, sharing your ideas and collaborating with the team to find effective solutions.

• Data-Informed Mindset: Expand a data-driven mindset by analyzing, gathering, and aggregating data to support both technical and non-technical decisions.

• Continuous Growth: Seek support and guidance from senior engineers and your manager to help grow your skills and your career.

Who You Are:

• Have a Solid Technical Foundation: Bring experience in back-end technologies like Node.js, component-based front-end development using React, and working with databases or data warehouses like DynamoDB, PostgreSQL, and BigQuery.

• Enjoy Full-Stack Development: Are excited to collaborate across the full web development stack, work directly with external APIs, and utilize TypeScript and JavaScript alongside modern frontend tools like React, SSR, and CSS Modules.

• Customer-centric: Approach engineering with a solution-oriented mindset and care deeply about understanding and solving the end-user's challenges.

• Are Open & Collaborative: Bring a friendly and helpful personality, open to giving and receiving feedback in a constructive and respectful way.

• Want to Grow in the Cloud: Are interested in building expertise in Cloud-based development, specifically with infrastructure like AWS (ECS, Lambda, SNS, SQS, CloudFormation) and Docker to handle serverless architecture, data pipelines, and event-driven systems.

• Take Pride in Your Work: Are enthusiastic about what you build and look to leave systems and codebases better and more sustainable than you found them.

• Are a Resilient Problem Solver: Have a strong desire to tackle challenges, exploring all avenues and reaching out to the team for help when needed.

• Value Inclusion: Truly believe that diversity in teams makes a positive, genuine difference in the products we build.

Find out more about our techstack here: http://stackshare.io/trustpilot

What's in it for you:

• A range of flexible working options to dedicate time to what matters to you

• Competitive compensation package + bonus

• 25 days holiday per year, with an extra 5 days holiday allocated after your 1 year anniversary (prorated)

• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community

• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist

• Comprehensive health package, pension, and full access to Headspace, a popular mindfulness app to promote positive mental health

• Paid parental leave

• Central office with a laid-back vibe and constant buzz of different languages being spoken everywhere you go It's complete with a coffee bar, canteen, and table tennis and has a wide variety of refreshments available - you can opt-in for breakfast and lunch at an affordable price

• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials

• Opportunity to join the Trustpilot Social Club for a small monthly fee and attend regular social and leisure activities like go-karting, cooking classes, and escape rooms

• Employee discounts to restaurants and shops

Still not sure?

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences along with how you will contribute to our working culture. Even if you don't feel you meet all the requirements, we'd still really like to hear from you!

About us

Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.

Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.

We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh –– it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas.

Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go.

Join us at the heart of trust.

Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.

If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team (talent.acquisition@trustpilot.com) quoting the role you wish to apply for.