Mylan, Lda.
Viatris is a global healthcare company uniquely positioned to bridge the traditional divide between generics and brands, combining the best of both to more holistically address healthcare needs globally. With a mission to empower people worldwide to live healthier at every stage of life, we provide access at scale, currently supplying high-quality medicines to approximately 1 billion patients around the world annually and touching all of life's moments, from birth to the end of life, acute conditions to chronic diseases.
We have been included on number of award lists that demonstrate the impact we are making.
The internship program will have a duration of 12 months with the purpose to allow the trainee to have the first approach with the labor market, in the context of a leading multinational pharmaceutical company. The trainee will be able to contact the various processes in Customer Analytics & Insight – Digital areas.
Every day, we rise to the challenge to make a difference and here’s how the Customer Analytics & Insight - Trainee role will make an impact:
Key responsibilities for this role include
• Design, develop, and optimize prompts for Generative AI systems (e.g., ChatGPT, copilot) to improve accuracy, efficiency, and business outcomes.
• Build and maintain automated workflows using Microsoft Power Automate (cloud flows, desktop flows, other).
• Integrate AI capabilities into business processes (e.g., document processing, email automation, reporting, other).
• Collaborate with CAE Head to identify automation and AI use cases across departments. • Develop and document prompt libraries, best practices, and reusable automation components.
• Monitor, test, and continuously improve AI outputs and automation performance.
• Ensure compliance with data privacy, security, and regulatory requirements.
• Support CAE Head on the digital transformation initiatives by identifying opportunities to reduce manual work and increase efficiency.
• Provide training and guidance to business users on prompt engineering and Power Platform tools.
• Create dashboards and reporting solutions (e.g., Power BI integration) to track automation impact and KPIs.
• Troubleshoot automation flows and AI-driven processes, ensuring reliability and scalability.
• Stay updated on emerging AI technologies, Microsoft Power Platform updates, and industry trends.
The minimum qualifications for this role are:
• Degree in Computer Science, Data Science, Engineering, Information Systems, or related field (or equivalent practical experience).
• Experience with Generative AI tools and prompt engineering (preferred 1–2 years or demonstrated project experience).
• Hands-on experience with Microsoft Power Automate (cloud and/or desktop flows).
• Basic knowledge of APIs, connectors, and system integrations.
• Familiarity with Microsoft Power Platform (Power Apps, Power BI is a plus).
• Understanding of data privacy and compliance (GDPR knowledge is a plus, especially in healthcare/pharma).
• Fluency in English.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills. • Ability to work collaboratively in cross-functional and fast-paced environments. • Proactive mindset with strong learning agility and adaptability.
At Viatris, we offer competitive salaries, benefits and an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others.
Viatris is an Equal Opportunity Employer.