We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?
About the Role
You will design, develop, and enhance ServiceNow solutions that support cybersecurity operations, vulnerability management, workflow automation, and enterprise integrations. In this role, you will work closely with cybersecurity, infrastructure, application, and business stakeholders to deliver scalable and secure platform capabilities. You will help improve operational efficiency through automation, platform customization, and system integrations. Success in this role is measured by solution quality, platform reliability, security compliance, and the delivery of business and cybersecurity outcomes.
What You Will Be Doing
• Design, develop, and maintain ServiceNow applications, enhancements, and platform customizations.
• Configure workflows, business rules, client scripts, UI policies, flow automation, and access controls.
• Support and enhance Vulnerability Response and Security Operations capabilities across the platform.
• Build and maintain integrations with vulnerability management and security monitoring tools.
• Automate vulnerability remediation processes, exception handling, tracking, and reporting workflows.
• Develop and support REST and SOAP APIs for enterprise system connectivity.
• Create transform maps, import processes, scheduled jobs, and orchestration solutions.
• Troubleshoot and resolve platform issues, integration failures, and performance bottlenecks.
• Participate in technical design, code reviews, testing, release activities, and platform upgrades.
• Collaborate with product owners, architects, and cybersecurity teams to deliver secure and scalable solutions.
What you bring
• 1-3 years of experience required for this role.
• Hands-on experience developing and customizing ServiceNow solutions in enterprise environments.
• Strong JavaScript development and scripting skills.
• Experience with Business Rules, Script Includes, Client Scripts, UI Policies, and Flow Designer.
• Experience working with IntegrationHub, Service Catalog, Notifications, ACLs, and Scheduled Jobs.
• Experience developing and supporting REST and SOAP integrations.
• Knowledge of ServiceNow data models, CMDB concepts, and platform governance practices.
• Understanding of Agile delivery methodologies, SDLC practices, source control, and code review processes.
Preferred Qualifications
• Experience with ServiceNow Vulnerability Response (VR) and Security Operations (SecOps).
• Experience integrating security platforms such as Qualys, Rapid7, Checkmarx, Cortex XDR, Akamai, Tenable, or similar solutions.
• Experience with MID Server configuration, administration, and troubleshooting.
• Knowledge of ITSM, Discovery, CMDB, and Service Mapping capabilities.
• Experience working with JSON, XML, Transform Maps, Import Sets, and enterprise data integrations.
• ServiceNow certifications such as Certified System Administrator (CSA), Certified Application Developer (CAD), Certified Implementation Specialist (CIS), or Security Operations certifications.
What We Offer you
At FIS, you can grow your career as far as you want to take it. Here’s what else we offer:
Opportunities to make an impact in fintech
Personal and professional learning
Inclusive, diverse work environment
Resources to give back to your community
Competitive salary and benefits
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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