Associate Software Engineer - Engage

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalised and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular.
While our roots are in NYC, we're intentionally investing in Belfast and Northern Ireland as a key hub, with an established leadership presence, a local team, and community for the long term. This role is fully remote, offering you flexibility to work from anywhere within NI.
Your new role
We are looking for a talented Associate Software Engineer to join our Engage Suite. Our software products help our brands harness guest data across their tech stack to boost retention, reduce acquisition costs, and do more with less. We handle restaurant event data in the scale of billions of events per month. We aim to collaborate well. We encourage new ideas and experimentation. No part of the codebase is off-limits. You'll work with a passionate team dedicated to delivering amazing products using modern technologies.

About Olo

Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology's positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com.

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How You'll Make an Impact:
• Develop an understanding of the team's domain and technology stack and actively seek guidance to grow technical expertise.

• Handle small-to-medium features with support from more senior engineers, ensuring tasks are completed according to set timelines.

• Write code adhering to established coding standards and participates in code reviews to learn best practices.

• Collaborate with team members to understand feature requirements and implement solutions with guidance.

• Focus on building reliable and maintainable software components, contributing to team deliverables with a focus on quality.

• Utilise version control systems to manage code changes and maintain a consistent development workflow.

• Participate in team meetings and sprint ceremonies, such as daily stand-ups and sprint retrospectives, contributing updates and feedback.

• Engage in learning activities, including game days and training sessions, to build familiarity with the company's tools and processes.

• Troubleshoot and debug issues with guidance, learning to identify and resolve common software bugs.

• Demonstrate a willingness to collaborate with other engineers and stakeholders, developing teamwork skills necessary for larger projects.

• Demonstrate ownership of the team's delivery pipeline, ensuring that code quality, testing standards, and deployment practices are continuously optimised.

• Active participation in on-call duties is required, with specific responsibilities determined by your assigned team and area of expertise.

What Will Set You Up for Success:
• Bachelor's Degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.

• Minimum of one year industry experience in a Software Engineering/Development position (post academic studies)

• Our core stack is Node.js and Javascript along with tools such as Postgres, Elasticsearch, Redis, Sns/Sqs, Kubernetes, Helm, CI/CD, etc.

• Unit Testing: Familiarity with writing unit tests to validate small software components and test-driven development frameworks (e.g., NUnit, Jest).

• Distributed Systems Fundamentals: Basic understanding of how distributed systems work, focusing on building reliable components.

• Collaboration Tools: Experience using collaboration platforms for development, such as Jira, Confluence, and GitHub.