About the Hiring Team
Level Infinite is Tencent's global gaming brand. It is a global game publisher offering a comprehensive network of services for games, development teams, and studios around the world.
We are dedicated to delivering engaging and original gaming experiences to a worldwide audience, whenever and wherever they choose to play while building a community that fosters inclusivity, connection, and accessibility. Level Infinite also provides a wide range of services and resources to our network of developers and partner studios around the world to help them unlock the true potential of their games.
What the Role Entails
We are looking for an AI & Game Production Intern to support our European production team working closely with Tencent and partner game studios across Europe.
This role is ideal for someone who is both technically savvy and highly organized, with an interest in video game production, AI tools, workflow optimization, and operational support. The intern will assist producers with AI-related initiatives, production support, internal tool support, troubleshooting, and day-to-day operational coordination.
The role includes helping teams adopt and maintain AI tools and workflows, supporting setup and troubleshooting, and assisting with internal systems and documentation.
Who We Look For
Responsibilities
• Support the team with AI-related initiatives and workflow improvements
• Assist with setup, configuration, onboarding, and troubleshooting of AI and internal productivity tools
• Help maintain and organize AI tool documentation, prompts, workflows, and usage guidelines
• Provide day-to-day operational and technical support to producers and team members
• Support reporting, data input, tracker maintenance, and production documentation
• Assist with coordination between European studios and Tencent teams
• Help monitor and maintain internal tools, databases, and operational processes
• Identify opportunities to improve efficiency through automation and AI-assisted workflows
• Assist with testing new AI tools and features for internal team usage
• Provide ad hoc operational support to producers, including contract follow-up, supplier onboarding, and payment tracking through internal tools and systems
• Support meeting preparation, notes, action tracking, and follow-up coordination
• Currently enrolled in or recently completed a degree related to Game Production, Information Technology, Computer Science, Business, Interactive Media, or a related field
• Strong interest in video games, game production, and emerging AI technologies
• Comfortable with technology setup, troubleshooting, and supporting non-technical users
• Good understanding of modern AI tools and productivity platforms
• Strong organizational skills and attention to detail
• Excellent communication skills in English
• Mandarin Chinese proficiency is preferred
• Proactive, reliable, and comfortable working in a fast-paced international environment
• Experience with tools such as ChatGPT, Gemini, Claude, Notion, Excel, or similar platforms is a plus
• Basic technical knowledge or scripting/automation experience is a bonus
• Hands-on experience supporting AI initiatives within an international game publishing environment
• Exposure to collaboration between European studios and Tencent teams
• Experience with production operations, workflow optimization, and internal tooling
• Opportunity to work closely with experienced producers and cross-functional teams
• Practical experience applying AI tools in real production and operational environments
• Equal Employment Opportunity at Tencent
As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.